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Auctions & Bidding

After You Win a Bid

Winning an auction is just the beginning. Here's what happens next — from payment to pickup — and how AutoRetta keeps you organized every step of the way.


The Win Lifecycle

Every bid you win moves through five stages. AutoRetta tracks each one in your Bid Tracker so nothing falls through the cracks.

Awarded

You won the auction

The auction host marks you as the winning bidder. AutoRetta reflects this in your Bid Tracker under the "Won" group when your status is updated.

Payment Due

Complete payment

Open the receipt from your won bid (receipt icon). Review the estimate, then use Pay to open a secure card checkout powered by Stripe. You pay AutoRetta for the vehicle purchase; auction fees are shown separately as amounts collected on behalf of the auction host. Complete payment within the window required by the host (often 1–3 business days).

Paid

Payment confirmed

After your card payment succeeds, your bid can move to Paid. Status may also update when our systems process the payment confirmation.

Ready for Pickup

Vehicle is staged at the lot

The auction yard will notify you when your vehicle is ready. Coordinate pickup — bring a valid ID and any required paperwork. Third-party transport can be arranged if needed.

Picked Up

It's yours!

Mark the vehicle as picked up in your Bid Tracker to complete the lifecycle. Your receipt and status history stay in your account for reference.


Using the Bid Tracker

Your dashboard's Bid Tracker shows every bid you've submitted through AutoRetta. Statuses update when auction results are known. Bids are grouped into four categories:

Active

Bids submitted and awaiting auction results.

Won

Awarded through ready-for-pickup — your post-win queue.

Completed

Vehicles you've marked as picked up.

Lost

Bids that did not win at auction.

Expand a card to advance post-win steps, confirm purchase price where needed, or remove a bid from tracking. Won bids show a Receipt icon — open it for the full breakdown, payment button, and timeline.


Your Auction Receipt

Every won bid has a receipt that pulls together vehicle context, costs, and next steps:

Vehicle details

Year, make, model, VIN, and yard when available.

Cost breakdown

Winning bid plus line items. Auction host fees (payment, online bid, gate, environmental) are grouped so you can see what goes to the auction versus AutoRetta's $0 broker fee.

Pay by card

Use Pay on the receipt to complete purchase payment through Stripe. This is separate from wallet deposits used for buying power when bidding.

Save or print

Save PDF or print from the receipt — the printable copy uses a dark logo for readability on paper.

Fulfillment timeline

Awarded → Payment Due → Paid → Ready for Pickup → Picked Up, with your current stage highlighted.

Listing link

Jump to the original listing when a URL is available.

AutoRetta's fee is always $0.00

The receipt marks the AutoRetta broker fee as FREE — we don't add a platform markup to your purchase. Learn why →

For photo galleries on listing pages, you can use keyboard arrow keys to move between images — see Vehicle detail tips.


Important reminders

Pay winning bids through AutoRetta

Complete vehicle purchase payment using the Pay flow on your receipt (Stripe). Do not send payment to unrelated third parties. Your Wallet is for buying power when placing bids — it is not the same checkout as the post-win Pay button.

Payment deadlines are strict

Auction hosts typically require payment within a short window after the sale. Late or missed payments can result in forfeiture or account issues. Contact support immediately if you need help.

Factor in all fees before bidding

Your out-of-pocket cost is higher than the hammer price. Use the fee estimate in the bid panel and the receipt's auction-fee section before you commit.

Storage fees accumulate quickly

After any grace period, yards often charge daily storage. Pick up promptly to avoid extra cost.